<chunkynotes version="1.0" title="EMail Usage">
   <summary>How to do it properly.</summary>

<intro>Email works a lot
better when people use it <b>properly</b>. There are standards for how
you use email - it's not just a personal choice as to how you set it
out. Keep in mind that email is read by a computer (usually several,
in fact) as well as a person.</intro>

<chunk title="Standards">
<p>If you're looking for concrete, definitve and authoritative
standards, check out:</p>
<ul>
<li><a href="http://www.ietf.org/rfc/rfc821.txt">RFC 821 (Simple Mail Transfer Protocol)</a></li>
<li><a href="http://www.ietf.org/rfc/rfc1855.txt">RFC 1855 (Internet Etiquette)</a></li>
<li><a href="http://www.ietf.org/rfc/rfc2821.txt">RFC 2821 (Simple Mail Transfer Protocol, updated)</a></li>
<li><a href="http://www.ietf.org/rfc/rfc2822.txt">RFC 2822 (Internet Message Format)</a></li>
</ul>

<blockquote>Note: An RFC is a particular type of document relating to
Internet standards. It must be approved by the RFC editor of the
<a href="http://www.ietf.org">Internet Engineering Task Force</a> -
see their website for more information. The IETF is an internet standards
organisation.</blockquote>
</chunk>

<chunk title="Security">
<p> Unless messages are encrypted and/or signed, mail is an insecure
medium. Anyone may place a letter in your snailmailmailbox with whatever they
write as the return address; anyone may do the same with an email.</p>


<p><b>
Faking a "From: " address is easy. Do not assume a message is
genuine.</b></p>

<p>If you require a secure medium, use GPG or PGP encryption and
signing on your mail. Signing a message allows the recipient to
check that the author of a message is who they say they are and the
message content has not been tampered with. Encryption protects the content of
the message from being seen.</p>

<p>My gpg key is available from my contact page.</p>

<p>One drawback of PGP/GPG encyption and signing is that they only
protect the message content, not the headers. The Subject and To
headers can be changed easily, which may change the aparrent meaning
of the mail - for example, a message informing a employee of a raise
could be altered to look like it went to a different employee, even
though the message was signed. To avoid this problem, include the
information in the To and Subject headers in the
mainh message. </p>

</chunk>

<chunk title="Other Things to Remember">
<p>These might seem like trivial things or personal preferences, but
mail is examined by computers, and they assume things are done as
defined in the standards. Not following the standards makes it much
more likely that you message will be marked as spam and bounced or
deleted.</p>

<ul>
<li> Email is a plain text medium. Your message is transmitted in plain
text with anything else as an attachment. <b>An HTML-only email is not a
valid email message.</b></li>
<li> Line breaks must be inserted at less than the standard terminal
size (less than 80 characters). Preferably at around 72 characters.</li>
<li> A "&gt;" character and a space should be used to offset quoted text
in replies. Replies should be rewrapped if necessary (i.e. they go over
the 80/72/60 character limit).</li>
<li> <b>A reply must be typed below quoted text.</b> If it is neccessary to
seperate points or paragraphs in the original text this is acceptable,
as long as you type the reply to that "section" of the original text
below the relevant section. <b>This allows mail to be read
top-to-bottom</b> and it makes a hell of a lot more sense when you are
reading it 5 months later.</li>
<li> <b>Do NOT include binary data and/or attatchments larger than 100KB
unless the reciever has specifically requested them.</b> If neccessary,
ask if they want the file; alternatively place it on a file server -
even your webspace - and mail them information telling them how to
access it.</li>
<li> Always place your signature with a single line containing "-- "
before it. There should be a single space after the two dashes.</li>
</ul>
</chunk>

<chunk title="Examples">
<p>Coming soon.</p>
</chunk>

</chunkynotes>
